Stop operating the door
A door that has come out of its tracks may be unstable. Do not force it with the opener or try to push the panels back into position.
Understand the cause
An impact, damaged roller, track problem or lifting-system fault may contribute. An inspection helps identify the cause and associated damage.
Describe the situation
Tell us where the door stopped, whether a vehicle is trapped, and whether the opening can be kept clear. Call to check current availability.